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I have not made a purchase and they charge me

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New Community Member

I have not made a purchase and they charge me

Hello, my name is jorge Im from el salvador.

I received a email payment from Madrid Spain from ENTIDAD PUBLICA EMPRESARIAL RENFE OPERADORA. But I didnt buy something there. 

they want me to pay 107.70 euros, I was lucky because my credit card is over limited. Please block this payment please.

2 REPLIES 2
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Esteemed Advisor

Re: I have not made a purchase and they charge me

@JORGESPACESHIP

 

1.

Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.

2.

If its unauthorised then click on the transaction in your paypal account and use the report a problem link on your details page.


Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: I have not made a purchase and they charge me

I have had the same problem, today I made a purchase to Entidad Publ and I have no idea what that is, please return this money to my account.