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I have been charged £7.22 Paypal fee for a £171 sale on ebay.

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Member

I have been charged £7.22 Paypal fee for a £171 sale on ebay.

I only use Paypal occasionally for sales/purchases on ebay.  Previous fees have been proportionate, but this looks excessive at 4.6%.  The Resolution Centre won't address it because it's been paid and the telephone contact service just goes round in an endless loop without answering anything.  Can anyone explain it?  Or tell me how to actually speak to someone at Paypal?

1 ACCEPTED SOLUTION

Accepted Solutions
Volunteer Advisor

Re: I have been charged £7.22 Paypal fee for a £171 sale on ebay.

@ALANEASTHAM

 

Doesn't matter what currency the transaction was made in, if the buyers paypal account was registered in the U.S then you would have paid cross border fees.  Smiley Sad

 

Your best bet is to in the future use you buyer blocks and block countries you don't want bidding on your items.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
4 REPLIES
Volunteer Advisor

Re: I have been charged £7.22 Paypal fee for a £171 sale on ebay.

@ALANEASTHAM

 

Was it an international sale?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: I have been charged £7.22 Paypal fee for a £171 sale on ebay.

The buyer is registered on ebay in USA, but sale was made and paid in sterling

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Volunteer Advisor

Re: I have been charged £7.22 Paypal fee for a £171 sale on ebay.

@ALANEASTHAM

 

Doesn't matter what currency the transaction was made in, if the buyers paypal account was registered in the U.S then you would have paid cross border fees.  Smiley Sad

 

Your best bet is to in the future use you buyer blocks and block countries you don't want bidding on your items.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: I have been charged £7.22 Paypal fee for a £171 sale on ebay.

Thank you - I'll take your advice.  This has never happened to me before, so I'll make sure it doesn't happen again