I got charged transfer fee for receiving money from a sender that accidentally sent for service.

Sullivanbrown2
Contributor
Contributor
I got charged transfer fee for receiving money from a sender that did not know to choose send money to friend. PayPal will not refund the transfer fee to me even though it was not my fault. I was not even selling anything-just receiving money.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sullivanbrown2 

 

If you are selling goods OR SERVICES then your buyers should be using the goods / services option and NOT family / friends.


Its against Paypal rules to accept a family / friends payment for selling goods and you risk your Paypal account being limited if you do so.


A buyer would not be able to open a Paypal dispute for non-receipt of item OR item not as described as they would have no Paypal buyer protection.
However they can still open a dispute for an unauthorised transaction OR do a chargeback (via their card issuer) and you may well lose as you would have no Paypal seller protection.


Advice is voluntary.
Kudos / Solution appreciated.
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