I didn't receive package, seller send fake package to someone else for status "delivered".
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Hello,
I ordered a camera and the seller sent the package absolutely to the different address (only post code is the same), obviously for package status "delivered". I found out the receiver from transport company. So I called the receiver and found out that content of the package was only birthday wish card.
I complained through Paypal to get money back. I enclosed every possible proof. They wrote me that I have to send the package back. But how? I don't have it.
The current situation is according to Paypal: 1) I returnd the package (which I haven't) or 2) cancel the case.
I cannot open the issue on ebay because of open issue on Paypal.
Would you have any advice? Thank you.
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Send back what you received ie nothing..........an empty envelope, trackable to prove delivery back to the seller and see if that works.
Advice is voluntary.
Kudos / Solution appreciated.
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