I did a test sale and now I need to delete it. How do I?
Mothem
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Posted on
Jul-31-2019
07:51 PM
1 REPLY 1
PayPal_Olivia
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Aug-05-2019
10:03 AM
Hi @Mothem,
Thank you for your post!
Are you testing using your live PayPal account or a test account in the Sandbox Environment?
It is not possible to erase or undo transactions. If you've sent funds that you wish to return, the receiving account can refund the payment by clicking the refund option on the transaction. If the funds are currently held for delayed funds availability, the funds for the refund will come from an external payment method. Once the funds are released after 21 days, the funds from the transaction may be used for the refund.
I hope this helps!
Olivia
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