I could not print a shipping label

Leroy8
New Community Member

I was going to  print a shipping label for an item which I just sold. I clicked on calculate shipping charges, & a red box popped up saying, "Your payment for shipping cannot be processed because it exceeds your available balance. Please add a credit card or bank to your account for completing this label purchase. ERRORCODE-50023".    PayPal already had my credit card info, but I added the info again, but I still could not print the shipping label.

Please help me,    Leroy8

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