I cant partial refund my client the system does not allowed me !!!!!

[13593polisolgA]

PLease anyone can help me the system does not allow me to do partial refund to my client i call 10 times to the paypal community center nobody can help me can you help  me please ??

Thanks a lot !

Theo 

[kernowlass]

@13593polisolgA

Did they use a gift card to pay you?

[13593polisolgA]

I have no idea but i check the date i received the payment it was on 30 th of March baby its been a long time ??? regards Theo