I Got an Email From PayPal (maybe) About A Purchase I Did Not Make

[seggerman]

I received an email looking like from PayPal about a purchase I did not make.  My PayPal account is zero so it could not be fulfilled.  I move it to Spam ASAP.  Needless to say I checked PayPal by logging into PayPal.  I think my account is safe but is there anything else I should do?

[kernowlass · Accepted solution]

@seggerman

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2