How to receive the payment which I received notification in PayPal

SIVAPERUMAL
Contributor
Contributor

Hello All,

 

I received a notification that I have received the Payment via my Gmail account linked with PayPal. However it says that the amount cannot be sent to my account unless I raise a dispute via Resolution centre. How do I create one and get the amount back into my PayPal Account. I have a deadline of 20 June after which the payment will be returned back to the Sender. Kindly help me on this.

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi SIVAPERUMAL, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

 

It sounds like the payment you received is unclaimed. This can happen if you receive a payment to an email address that is not registered, and confirmed with PayPal, or you receive the funds in a different currency. Please review this link for more information on unclaimed payments - https://www.paypal.com/smarthelp/article/faq1490

 

- Siobhan 

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