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How to live chat with PayPal

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Contributor

How to live chat with PayPal

Hi,

I'm trying to call PayPal but they said that due to COVID-19 I have to send a message in the message center. However, I sent them a lot of messages but every time they respond with this "Did you know you can also live chat with us? Just log into your account, go to www.paypal.com/us/smarthelp/contact-us and select an issue. If you can initiate a chat with us by using the provided link, it would be easy to assist you on this. We will be looking forward to assist you."

But I can't find a live chat option on this page!

 

What should I do to solve my issues in the account

2 REPLIES 2
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Contributor

Re: How to live chat with PayPal

Any help, please??

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Esteemed Advisor

Re: How to live chat with PayPal

@philiphd 


Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available and only shows up when available. 
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.