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How to get in touch with a live person

New Community Member

How to get in touch with a live person

Help! I keep getting email confirmations about charges I did not make and they do not show up on my credit cards or my paypal activity. 

How do I get in touch with a live person why this is happening.

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Volunteer Advisor

Re: How to get in touch with a live person

@maihoua

 

Emails from PayPal will always address you by your first and last name or business name.

 

Here is a PayPal link with details on fake emails and an email address at PayPal you can forward the email to.

 

https://www.paypal.com/us/smarthelp/article/how-to-spot-fake-emails-faq2340

 

Here is a PayPal link with calling details. At the bottom of the page, you can select call.

 

https://www.paypal.com/us/smarthelp/contact-us