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How to contact support over email???

SOLVED
Member

How to contact support over email???

I'm trying to close my account but I get following error

 

Sorry, there's a problem. If you keep seeing this, please contact customer service.

 

Following link to contact support I just get info on how to close account with a link to close account.

Which produce above error. and that goes in circle. Which is very frustrating.. 

 

I just need email address so I can contact customer service but having hard time finding it. 

I don't want to contact customer service over phone... simple email should be enough for this. 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Volunteer Advisor

Re: How to contact support over email???

@snovakovic

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the email option in the blue band at the top OR very bottom of page dependent on what country you are in.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
3 REPLIES
Highlighted
Volunteer Advisor

Re: How to contact support over email???

@snovakovic

 

Paypal is 'country specific' so advice often depends on what country you are in. As you have not added your country to your community profile or said in your post then we can't help at the moment.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: How to contact support over email???

@kernowlass Thanks for taking time to reply!

 

I'm from Croatia. 

Only thing I need is support emails so I can contact then in regard of the issue. 

 

image.png

 

That is what their error message says when I try to do it by my self. But I just can't figure out how to contact customer service except by calling them. 

And I would prefer email for this one. 

Volunteer Advisor

Re: How to contact support over email???

@snovakovic

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the email option in the blue band at the top OR very bottom of page dependent on what country you are in.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.