How to contact Paypal to get rid of the darned 'add a mobile ap'

[innkeeper9]

I don't have a mobile to which I can add an ap and that darned question is there every log in. I tried to contact them, but you only have certain things you can choose as the 'problem' non of which work. Is there any other way. That darned 'add an ap' is really irritating and I'm sure not buying a 'mobile' of any kind just to be able to add an ap to it 🙂  And as I post this there is also not an option as to a board that seems logical.  Thanks for any suggestions!

[kernowlass]

@innkeeper9

Paypal is 'country specific' so advice often depends on what country you are in. As you have not added your country to your community profile or said in your post then we can't help at the moment.

[innkeeper9]

Sorry, I'm in the U.S.  And, I can find no place to add my location or any other information, but I will try to make sure I mention it if I post again. Thanks!

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@kernowlass wrote:

@innkeeper9

Paypal is 'country specific' so advice often depends on what country you are in. As you have not added your country to your community profile or said in your post then we can't help at the moment.

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[kernowlass · Accepted solution]

@innkeeper9

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.


OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[innkeeper9]

Thank you so much. As with no mobile, I have no twitter or facebook. I will call instead and thank you for your help, it is much appreciated!

[innkeeper9]

Just wanted to mention I found a 'feedback' link that worked on my log in so I tried that, and will see what happens, but if not then I'll call, so again thank you.