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How to actually reach someone in the CS department

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Contributor

How to actually reach someone in the CS department

I'm so frustrated---I'm trying to reach someone who will actually speak to me in understandable terms---not platitudes. I've been trying for over 9 days to get my account "verified" and unlocked.....I've called the 800#--and it just says to use the "message center" UUUUGGGGGHHHH

HOW DO I GET AHOLD OF A HUMAN?

2 REPLIES 2
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Esteemed Advisor

Re: How to actually reach someone in the CS department

@UglyFace 

 

Have you verified it then??


Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Highlighted
Contributor

Re: How to actually reach someone in the CS department

Yes, I've tried all of the obvious protocols that are listed on the website, of course!

Although, I am not a FB, nor Twit--so that's not an option for me.

Seems odd for a large Co. that handles LOTS of $$$ on a daily basis not to have a solid contact by now....the COVID excuse is getting old, and a Co. this size should be covered by now!

Anyway, THANKS for the advise.