How to Contact Paypal

wobm
New Community Member

Hi

Our business account was put "under limitation" for no reason at all. I've supplied the documents and it has been over 3 weeks since doing this. When I go to the resolution centre and try to Report a problem, it just goes to a transaction history and says there are no transactions.

I emailed through the form 2 weeks ago and have no received any reply.

I've called and sat on hold for over an hour and gave up assuming it was just an endless loop.


How do I get my account unlocked or someone to at least contact me?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@wobm

 


Ways to contact customer services........

1. You can click on help / contact and use the message centre option in the blue band at the top of the page (or the very bottom of the page dependent on country).
2. You can click on help / contact and use the phone option in the blue band top of the page (or the very bottom of the page dependent on country).
3. You can send them a personal message via their Facebook page @ www.facebook.com/PayPal
4. You can send them a personal message via their Twitter page @ AskPayPal for Twitter
5. You can use the message centre in your paypal account.
6. You can ask a question on here (answers from community members normally).


Advice is voluntary.
Kudos / Solution appreciated.
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