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How does one get problems resolved??

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New Community Member

How does one get problems resolved??

How does one get problems resolved?? The message feature is iffy, e-mail says it can't be used, and the phone number it gives to call results in an automated response that says to use the message feature or e-mail, both of which failed.  I'm old, new to this, not very computer-literate, and just have a few simple questions which, in prior days, could be resolved very easily with a phone conversation.

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Esteemed Advisor

Re: How does one get problems resolved??

@san-der 

 

Well you could have asked your questions on here but as you don't want to then your options are......

 

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


 


Advice is voluntary.
Kudos / Solution appreciated.