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How does one get problems resolved??

New Community Member

How does one get problems resolved??

How does one get problems resolved?? The message feature is iffy, e-mail says it can't be used, and the phone number it gives to call results in an automated response that says to use the message feature or e-mail, both of which failed.  I'm old, new to this, not very computer-literate, and just have a few simple questions which, in prior days, could be resolved very easily with a phone conversation.

Esteemed Advisor

Re: How does one get problems resolved??



Well you could have asked your questions on here but as you don't want to then your options are......


Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.