How do you talk to a real person?

bluestarz4me
Contributor
Contributor
How do I talk to a real person?
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2 REPLIES 2

bilbo62
New Community Member

I have tried every method I can think of, I cannot even get a real person on chat!?  Since many other companies have been able to transition their people to work from home, I feel Paypal is using Covid 19 to their advantage.  It is so frustrating that I can't even complain to anyone other than a community forum, ugh!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@bluestarz4me 

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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