How do know if I will get paid
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
So I am trying to sell something online and I am going to post it.
I sent a payment request to someone and got an email back saying it was from paypal confirming the payment.
On my account the payment request just says pending and no money has been put on hold. The buyer says this is paypals new feature to protect the buyer.
What do I do.
PS. this is the first time I have really used paypal.
Thanks,
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I cannot post the sent emails as I get "The message body contains [email address] which is not permitted in this community. Please remove this content before sending your post."
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @benowen,
Great question. First, we will want to ensure the emails you received are truly from PayPal. Here is how you can spot fake emails and how you can report them from our Help Center.
If a customer sent a payment, even if it may not be available immediately, it will reflect within your PayPal balance. If your balance is showing 0.00, this means the payment was not legitimate or the invoice request is not complete. We advise you to not ship your product until you see money within your PayPal balance on our official site. We would not hide payments from you.
If you are showing a balance, but it is not yet available, these are the typical reasons why. If the money is pending, and you would like the funds to be released sooner, we recommend you to provide tracking information to PayPal and the buyer.
I hope this helps!
- Jae
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- PayPal took money from my account because buyers card issuer took it in Payments Archives
- Getting money back from Ebay in Payments Archives
- Haven't Recieved Friend Refferal Money in Products and Services Archives
- How to refund with PayPal if paid with no registered account using MasterCard in Payments Archives
- PayPal took money because of reimbursement that I had already received. in Payments Archives