How do I speak with the PayPal GODS!

Raygene1
Contributor
Contributor
I say GODS because they obviously do not think of themselves on the same level as us lesser beings. They don't respond when we ask to talk to them. They don't bother explaining changes to the site. They encourage multiple accounts then are unreachable when they confuse account activity.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Raygene1 

 

As you haven't asked a question that we can help you with then your options are.........


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

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2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Raygene1 

 

As you haven't asked a question that we can help you with then your options are.........


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Raygene1
Contributor
Contributor
I have tried calling. Bot told me to go to website, scroll down to help button, go to contact us, hit Live agent, wants to know what problem is ... to connect me to right person, won't connect me if i don't answer. When I answer ... You will get faster service on our website etc... Then it hangs up
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