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Hi all-does anyone know how to request a transcript of a message thread? The messaging option is sending me to call, but I am just looking for a link on the actual site to request the transcript. Thank you very much.
Thank you for your post! The transcript of the chat is in the Message Center for up to 90 days from the date of the conversation.
I hope this helps!
The question is how do you _PRINT_ the _ENTIRE_ transcript. The system seems to have _DELIBERATELY_ designed to prevent this. Most other message systems provide a button to _EMAIL_ the _ENTIRE_ transcript