How do I request a transcript of a message thread?
heidiappe
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Posted on
Feb-21-2020
11:31 AM
Hi all-does anyone know how to request a transcript of a message thread? The messaging option is sending me to call, but I am just looking for a link on the actual site to request the transcript. Thank you very much.
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PayPal_Olivia
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Feb-26-2020
08:48 AM
Hi @heidiappe,
Thank you for your post! The transcript of the chat is in the Message Center for up to 90 days from the date of the conversation.
I hope this helps!
Olivia
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MDD-23
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Jul-28-2020
01:05 PM
The question is how do you _PRINT_ the _ENTIRE_ transcript. The system seems to have _DELIBERATELY_ designed to prevent this. Most other message systems provide a button to _EMAIL_ the _ENTIRE_ transcript
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