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How do I open a Message From Seller in the Resolution Center.

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How do I open a Message From Seller in the Resolution Center.

How do I open a Message From Seller in the Resolution Center. Clicking on Message From Seller (1) produces no result. as from other forum relies i have tried to delete cache etc...

i tried to e-mail paypal customer support and get redirected and end up being given a phone number to call.

 

anyone been through this before and know how to access your messages?

 

thanks