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How can my relative in Kazakhstan "cash" out monies sent to her via U.S. PayPal?

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How can my relative in Kazakhstan "cash" out monies sent to her via U.S. PayPal?

I sent my relative in Kazakhstan $100 and PayPal charged me $4.99.  My relative is having a difficult time accessing these funds.  Why is it so difficult for her to transfer funds to a Visa card or her bank?  Please help me as I wish to send our relatives money every month or so during these hard times.  Thank you in advance for your assistance.