How can I reach customer service via phone?
mskbey
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Posted on
Aug-23-2020
03:31 PM
Is there another way to reach Paypal besides chat and e-mail. I NEVER get my issues resolved through chat or e-mail. I’m not sure if there is a language barrier or not, but it never fails. I ask a question and I include the relevant details. They respond either (a) asking for details that were included in the original written question or (b) with information that isn’t relevant to ny question. It’s very frustrating. I need to be able to speak with a person because e-mail/chat isn’t working.
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1 REPLY 1
kernowlass
Esteemed Advisor
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Aug-23-2020
03:34 PM
If you don't think we can help then your options are......
Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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