How To Contact PayPal by telephone or email?

Agent007sold
Contributor
Contributor

I have been on the PayPal website for over an hour trying to find a simple way to contact them by email or telephone.  I have been sent all over the site with no success.

 

Can someone give me a simple way to make contact.  I tried the message center but there was no Compose button for me to use to write my email.

 

I have yet to find a United States telephone number that I can call.

 

Help.

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Agent007sold

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
2 REPLIES 2

anita406
New Community Member

You can try to link a bank account using an invalid (unconfirmed) phone number. That will cause an error in the system.

After a few tries, the error message will give you a number to call.

That number will probably be:  https://www.paypal.com/selfhelp/contact/call.

Login to Me Too
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Agent007sold

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.