Help with receiving payment

[pieter_kn]

Hello,

I have sold an item and the buyer paid with PayPay.

Received a mail from Paypal that a payment was made...but will not be released until the item was sent by mail..

How do we get the process running...I can/will mail the parcel tomorrow, but how is PayPal informed of this to release the funds?

Any information will be helpful...

Thank you 

Pieter

[kernowlass]

@pieter_kn 

ARE THE FUNDS SHOWING IN YOUR PAYPAL BALANCE? IF NOT THEN READ THIS...........

SCAM.

They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk or spam folders.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Delete any emails and ignore the scammers.