Have you received suspicious email from claimed PayPal support recently?

keeneyeman
Contributor
Contributor

If so, please be aware and do not click any of the links on the page, especially not the cancellation form link. I got one recently that claimed my account had been limited due to unauthorized use and reported it immediately to PayPal. Please do the same if you should spot such suspicious emails. Not really a question here, more like heads up if anyone else should wonder what to do in similar occasions.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@keeneyeman 

 

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email link to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2



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Kudos / Solution appreciated.
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