Hacked PayPal Account

[MariRod]

I received an email this morning stating I sent a payment to a company for 134.90. I haven't used PayPal in weeks, I don't recognize the Co. The subject line is in English and I believe Spanish? It kind of looks authentic. What should I do or whom do I contact? To stop this transaction from taking place?

[kernowlass · Accepted solution]

@MariRod 

If its a spoof, NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity

[MariRod]

Thank you for the advise. It's annoying to say the least that there are so many people out there trying to get over on us... (Take our money)!

[Chasoy]

My paypal was hacked and the email login was change. Any advise