Got an email saying i have been paid but not showing up in paypal

grap3s
Contributor
Contributor

Got an email form <removed> saying I received payment from an ebay buyer, but the payment does not show up in my account.

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PayPal_Michelle
Moderator
Moderator

Hi @grap3s!

 

Thank you for joining the Community and welcome! I apologize that posting email addresses is not allowed in the Community and your post has been edited, but it definitely sounds like a fake or spoof email. Smiley Sad 

 

I like to tell people that if it is important enough for us to email you over, it is important enough to be in the PayPal account as well. For more information on how to recognize and report these emails, please visit:

 

https://www.paypal.com/us/webapps/mpp/security/report-problem

 

https://www.paypal.com/us/smarthelp/article/how-to-spot-fake,-spoof,-or-phishing-emails-faq2340?app=...

 

Many of the links in these emails may carry viruses or spyware and take you to a fake website made to look like PayPal to obtain password information. If you possibly clicked any links, I would encourage you to run a virus scan on your computer, delete browsing history, and change your password as soon as possible. 

 

Thank you again!

 

Michelle

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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