We sent you $5.00 USD as a token of our appreciation for your business. You now have until August 31, 2019 to use this. This money can be used to purchase merchandise or services from any merchant or retailer that accepts PayPal.
Please note that the money can't be withdrawn to your bank account and has no cash value outside of PayPal.
Thanks for choosing PayPal. If you have any questions you can contact us by clickingContactat the footer of any PayPal page.
Contact was not an option in the email. Am I being ghosted? Just used on eBay and need to use.
You need to contact customer services to resolve any limitation OR account specific issues. Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntarily given. Kudos / Solution appreciated if I helped you.