Getting sign in from another country

manitamang
Contributor
Contributor

Hello,

 

I tried to sign in from the different country to my Paypal Account, But I can not get access and it asked verification code which to be sent on Mobile. I don't want to get this SMS verification option and want to get access easily on my account. How can solve this problem?  Can you help me please?

 

Thank you.

 

Regards,

Mani

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5 REPLIES 5

Oregon11
Advisor
Advisor

@manitamang

 

You're supposed to contact PayPal before leaving, to let them know you'll be logging in from a different country. 

 

You're going to need to contact PayPal support about this.

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manitamang
Contributor
Contributor

@Oregon11

 

Can you advise support options about it please, How and where to inform about it?  

 

Thank you.

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Oregon11
Advisor
Advisor

@manitamang

 

Which country is your account registered in?

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manitamang
Contributor
Contributor

@Oregon11

 

Registered in the USA and need to sign in from Nepal.

 

Thank You. 

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Oregon11
Advisor
Advisor

@manitamang

 

Here is a PayPal link with PayPal calling details. I believe since you have a US account you will need to contact the US support number.

 

https://www.paypal.com/us/smarthelp/contact-us

 

Here is a PayPal link with details on account functions by country. When you're traveling outside the US, to avoid any account issues, you should not log into your PayPal account or use your PayPal account to process any transactions while in any country that is not on this list.

 

https://www.paypal.com/cgi-bin/webscr?cmd=_display-country-functionality-outside

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