Fraudulent text message saying PayPal account has detected unauthorised access

NGX101
Contributor
Contributor

I have worryingly just received a text message from (00)4[Removed. Phone #s not permitted]saying it has detected unauthorised access on my Paypal account. It has a clickable link in the text but I didn’t click it. I logged onto PayPal on a PC and it doesn’t show any recent access on my account. Can someone verify if this is a legitimate text from PayPal??

Text message received on my phone

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@NGX101

 

Your screenshot won't show up for a few days but read the below..........

 

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email link to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/uk/webapps/mpp/phishing

https://www.paypal.com/uk/smarthelp/article/how-would-i-spot-fake-emails-faq2340


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Marianne64
New Community Member
Hello. I have had this SMS as well and I have stupidly opened the link. What happened to you at the end? What shall we do ? Many thanks
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.