Fraudulent activity on Ebay and money taken out of Paypal

jat8
Contributor
Contributor

over the weekend someone hacked my ebay and bought stuff and it went out of Paypal part from Bank funding part Paypal . I raised a Resolution which Paypal addressed and issued refund yesterday but the transation is not showing in my bank ?? Ive messaged Paypal and left complaint all no reply . Any suggestions as I cant raise a resolution again

 

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@jat8 

 

Once refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

jat8
Contributor
Contributor
Thank you for your advice. The money eventually came back into my account but it took a few days . PayPal could make this issue easier by indicating that although the transaction is shown completed in PayPal the bank transaction can take up to a week to show
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.