Fraudulent Bank credit card charge PayPal closes my account after on decade of experience

[Jax344]

Someone got into my Bank credit card account and made three charges 2 from Amazon and one from PayPal. I called the bank and cancelled the card and the bank reversed the fraudulent charges. The PayPal charge was purchasing a PP gift card. Subsequently PayPal has cancelled my account even though the charge never made it to the resolution center and has been closed. I have been a client for over a decade and want to be reinstated. I have gone through every process I can find to get this corrected

[kernowlass]

@Jax344

Have they said you can't open another Paypal account albeit with another email address?

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.