Fraud worries

Iwant2know2
Contributor
Contributor

I have received a suspicious text saying my PayPal account is restricted, I dont understand why this is as I use PayPal all the time. Does anyone know if this is a scam Or not. Thanks in advance.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Iwant2know2

 

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email link to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/uk/webapps/mpp/phishing

https://www.paypal.com/uk/smarthelp/article/how-would-i-spot-fake-emails-faq2340


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kernowlass
Esteemed Advisor
Esteemed Advisor

@Iwant2know2

 

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email link to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/uk/webapps/mpp/phishing

https://www.paypal.com/uk/smarthelp/article/how-would-i-spot-fake-emails-faq2340


Advice is voluntary.
Kudos / Solution appreciated.
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Iwant2know2
Contributor
Contributor
Thank u for the information. I do believe it is a scam so have deleted the text in question. Thanks again. Hope this helps anyone who is worried about the same thing.
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