Fraud and recieving money back

Saoirse097
New Community Member
Hello, I purchased footwear to the value of 100euro via paypal, i sent payment through the pay family or friends option, i have since been blocked and unable to contact the seller since they recieved the money, can i get my money back ?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Saoirse097 

 

Unfortunately probably not,

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time.
You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.




Advice is voluntary.
Kudos / Solution appreciated.
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