Force FX conversion plus fee

altemirg
New Community Member

Hi

 

I've been using PayPal for over 9 years always receiving funds in EUR, USD, GBP. Never in HUF, my "local" currency. A time from now, my partners send money in EUR but, I received HUF (on a exchange rate with a 3% mark plus a around a 2.5 EUR fee). PayPal insist that the partners might have make a choice that allows them to send me HUF but all of them negate that. Yet, PayPal customer service insist they all sent HUF. Funnily enough, this never happened in several years and just in the last weeks with ALL the partners. Does anyone know about which fee is this? Or which option? I've been trying to simulate "Send money" but when I send EUR to someone else it never shows "HUF". Any idea of where and why is this happening?

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