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Buyer bought the item, then canceled deal, I have made full refund and noticed that I was charged for fees anyway.
Bigger amount = bigger fees.
+ 169,30 USD I received
- 179,99 USD I should refund
Why I hould pay for the transaction which was NOT made ? It`s total scam, I have jut reviewed my account, same proeblem was with eBay purchases, which buyer was canceled from their side. I have done the refund in 1 hour, but PayPal still charged me.
+ 113,20 USD I have received
- 119,98 USD I have refunded
How to deal with such cases ?
How to avoid this situation where I need to pay from my wallet for deal which never happened ?!
Yes, I understand that, for example instaed of 100$ I received, I will refund 90$ with comment 10$ its PP fees.
But in such case, I will not get any problem with the customer ? I think I do, because the buyer starts to tell that he wants his money back.