Fees when receiving a personal payment

J3N2558
Contributor
Contributor
Hi, can anyone tell me why I’m paying a fee on what should be a Friends & Family payment? My ex uses PayPal to pay his maintenance but last month I did do a ‘Request for Money’ so does this mean I always be charged going forwards? Thanks I’m advance
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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@J3N2558

 

Train the sender to send payment as friends and family. They have to select the correct payment type during payment. The setting is under the amount field.


Kudos & Solved are greatly appreciated. 🙂
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J3N2558
Contributor
Contributor
Is that simply all it is? He used to use Friends & Family so I don’t know why the change. Much appreciated
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