Fees - how hard can it be?
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I have never seen such obfuscation in my life.
I have a personal paypal account going back, $ell, before Paypal was assimilated into Ebay, back when Ebay was in it's electronic garage sale glory days. Moving on with life, I use Ebay from time to time to get rid of stuff that has accumulated for my business or home. This week, I sold an item for $305 with shipping of $50.44. I was amazed to see a "fee" of $15.94, over 5% of the base sale price.
NO EXPLANATION - ALL I WANT IS AN EXPLANATION
Off I went to try to learn about the fee structures - page after page, mind numbing. If you have to supply 20 pages of legalize to explain your fee structure, you're not helping your customers.
I would think Paypal could make the fee amount linkable to a break down of charges - too easy. So, chat has been offline forever, when I try to email, it won't actually let me enter a specific subject (it guides you to the topics *they* want), and I haven't tried to call yet.
It should not be this hard. Any guidance? A pointer to a fee synopsis that fits on one page?
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