Fees charged using Friends and Family
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I’m being charged fees for sending and receiving funds through Family and Friends using my Bank account. Why is this so?
- Labels:
-
Transaction Fees
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I discovered mine was due to a negative PayPal balance. It wasn't clear to me at the summary for sending the money that they were including the negative balance (which I was initially not aware of) in the transaction total. Seems like a better breakdown explaining where the cost is coming from would be helpful here.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
A friend sent me £330 using Friends and Family and somehow the transaction got changed to Goods and Services, so I was charged £9.87 leaving me with £320.13. I thought I'd try a refund, but then found that Paypal would take money from my bank account to make it back up to £330 and that they don't refund the fees. Several hours and conversation later, with a different customer representative each time, nothing is resolved and they also haven't been able to help me downgrade my account from a business account (which I tried ages ago for some CDs I was selling). Done with Paypal now, they have absolutely broken my trust, stolen from me and are trying to steal from me again via the refund. I found this article while researching the fees thing too:
- « Previous page
- Next page »
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Accidentally sent money as "Goods and Services" instead of "Family and Friends" in Transactions Archives
- Pending payment personal account in Transactions Archives
- Transfer of funds from a permanently limited account to another account in Security and Fraud Archives
- How do I occasionally accept credit card payments via my personal account? in Transactions Archives
- Singapore PayPal Friends & Family in Transactions Archives