Falsified chat transcript

irritatedseller
New Community Member

I was chatting with a PayPal rep.  He suggested I contact eBay.  When I tried asking another question I was unable to type anything in the message box as I'd previously been doing.  So he basically just cut me off.  To add further insult I got a **bleep** email from PayPal support with a transcript that ended with him asking me if I was still there, etc.  That never happened.  I was cut off.  After the reps stated that, "They can help you with the transaction ID which was made with us." I was no longer able to type any replies!  The fake transcript then when on to say, "I really wanted to assist you further..." is completely made up **bleep**.  Typical corporate mentality they make **bleep** up and customers have no recourse. 

 

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