Fake e-mail saying have bought tv which I haven’t

Josephine49
New Community Member

Received email today saying from Service that you have received payment for tv for £206.95 which definitely have not bought. It says can cancel, as system says using an unknown device. Am unable to do this. The buyers name is BRADLEYF192 which clearly is not me. Please can you help regarding this situation 

Regards

Josephine Connor

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Josephine49

 

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/uk/webapps/mpp/phishing


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Kudos / Solution appreciated.
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Brannigan1
New Community Member

Yea,just got the same Email re: TV etc (NOT BOUGHT BY ME)

ive forwarded the complete rubbish email to PayPal.

once again it’s this BRADLEYF192 

they do keep trying it on the B——-ds!

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