Fake Charges?

BBoy32
New Community Member

I have four June "PayPal ... (short description)." charges on a credit card not linked to PayPal. I called PayPal and was on hold 1+ hours... no answer. These charges do not show up on my PayPal transaction summary. I am planning to dispute them with my credit card provider, but would like some feedback from PayPal before I do. Any thoughts?!

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@BBoy32

 




If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'.

However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.



Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Randy
Moderator
Moderator

@BBoy32,

 

I'm so sorry to hear that there were unrecognized PayPal transactions showing up on your card!  I recommend contacting our customer service teams for further assistance.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal).   My sincerest apologies for the inconvenience that this experience has caused.  😞

 

- Randy

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