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Fake Charges?

New Community Member

Fake Charges?

I have four June "PayPal ... (short description)." charges on a credit card not linked to PayPal. I called PayPal and was on hold 1+ hours... no answer. These charges do not show up on my PayPal transaction summary. I am planning to dispute them with my credit card provider, but would like some feedback from PayPal before I do. Any thoughts?!

2 REPLIES
Volunteer Advisor

Re: Fake Charges?

@BBoy32

 




If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'.

However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Moderator

Re: Fake Charges?

@BBoy32,

 

I'm so sorry to hear that there were unrecognized PayPal transactions showing up on your card!  I recommend contacting our customer service teams for further assistance.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal).   My sincerest apologies for the inconvenience that this experience has caused.  Smiley Sad

 

- Randy