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Error sending an invoice

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Contributor

Error sending an invoice

I am trying to send invoices, but once I enter all of the required information (item description, qty, price, etc.) and hit Preview or Send, I get an error that says "Some of the fields have invalid values. Please correct and try again." However, none of the fields appear to have invalid values. I have started a chat with Support, but so far they just keep telling me the instructions for creating an invoice. I KNOW what the instructions say, and I'm following those instructions, but still getting the error message. Anyone else had this issue or have any ideas for me?

1 REPLY 1
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New Community Member

Re: Error sending an invoice

How did you fix it> No one seems to know how to fix this which is crazy and keep giving me instructions that I already know. You would think they would help.