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Email

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New Community Member

Email

I received an email asking me to confirm my identity
2 REPLIES 2
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New Community Member

Re: Email

I received an email to confirm my identity. I would like to know if you sent me this email.
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Esteemed Advisor

Re: Email

@Candyman28 

 

No i didn't send it but then i have nothing to do with paypal !!!!

Read this to check if its a spoof..................

 

NEVER USE ANY LINK in the email if its one of these.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity
 


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