Email received

alnaimy80
New Community Member

Hello 
I have received an email about a payment to someone I didn't make and there was a link to cancel the payment and refund the money after filling a form. Is this familiar to anyone of you. 
The reference will be as PayPal Service on my statement, that's what the email said.

Thank you 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@alnaimy80

 

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2




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