Email from PayPal about unauthorised access

Ross64
Contributor
Contributor

Hi, I received an email from PayPal ID90 (<removed>) claiming someone from Congo tried to access my account and requested that I immediately verify ‘here’ Login My Account to protect account. It looks very suspicious to me. Just wondering if someone can confirm my suspicions and is there anything that I need to report to PayPal? Thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Ross64 

 

If its a spoof then NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


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