Email from Admin PayPal

Frank5023
New Community Member

I made an order earlier today.  I just received an email from Admin PayPal saying there were some changes in my account and that I needed to click the link.  When I did my Norton360 alerted my that it was a dangerous site.  I then logged into my account through my browser and did not find anything wrong with my order or my account.  I have sent a message to customer support.  Does anyone know anything about this?  Thanks

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Frank5023 

 

Its a spoof, so NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


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Kudos / Solution appreciated.
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Semaj78
New Community Member
This also happened to me on 04/08/20.
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