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Email Scam

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Contributor

Email Scam

Hi just want to know how can I spot a scam email. Because I got one from “PayPal” saying my account has been suspended, but I seem to be using it ok? 🤷‍♀️
4 REPLIES 4
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Esteemed Advisor

Re: Email Scam

@Karja26 

 

If its a spoof NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity

https://www.paypal.com/uk/smarthelp/article/FAQ2340


Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: Email Scam

Kernowlass Thanks so much for the advice!
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Contributor

Re: Email Scam

You are absolutely correct, I just wanted to add a bit of info as well. Not only will the email address you by first and last name, but it will also do so exactly as you have it listed in your profile. For example, if you throw some capital letters in your name where they don't belong (ex: joHN smiTH) you can use it as a little test to see if the email is legit.

The only time you would be addressed by your email name is if that email address isn't associated with a PayPal account. For example, if I sent you an invoice to an email address not listed on you PayPal, the notification you'd get would say dear [email address].

Cheers, printsbery

 

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Contributor

Re: Email Scam

Thanks Anros!